At Sundha Foods, we strive to provide our customers with high-quality products and a smooth shopping experience. This Cancellation Policy explains how order cancellations are handled on www.sundhafoods.com.

1. Order Cancellation by Customer

A. Before Order is Shipped

You may cancel your order within 12 hours of placing it, only if the order has not been shipped.
To request cancellation, contact us immediately at:

📧 manishsankhla550@gmail.com
📞 +91 63634 40742 | +971 50 524 9133

If your order is eligible for cancellation, we will process the request and issue a refund as per our Refund Policy.

B. After Order is Shipped

Once an order is shipped, it cannot be cancelled.
You may, however, request a return after delivery (if eligible and based on our Return Policy).

2. Cancellation by Sundha Foods

We reserve the right to cancel an order under the following circumstances:

  • Product is unavailable or out of stock

  • Incorrect pricing or product information due to technical error

  • Payment not received or payment verification failed

  • Delivery service unavailable for your location

  • Any unforeseen issue that prevents us from fulfilling the order

In such cases, we will notify you and process a full refund.

3. Refund for Cancelled Orders

  • Approved cancellations will be refunded via the original payment method.

  • Refunds are typically processed within 7–10 working days.

  • Processing time may vary depending on your bank or payment provider.

4. How to Request Cancellation

To cancel an eligible order, please provide:

  • Your Order ID

  • Name & Registered Mobile Number

  • Reason for cancellation

Send your request to:
📧 manishsankhla550@gmail.com

or call
📞 +91 63634 40742 | +971 50 524 9133

5. Contact Us

For any questions regarding cancellations, please reach us at:

Sundha Foods
SH-45, Jagluru Main Road,
Nayakanahatty, Challakere Taluk,
Chitradurga District,
Karnataka, India – 577536

📧 manishsankhla550@gmail.com
📞 +91 63634 40742 | +971 50 524 9133